O D O O B O O K K E E P I N G A S A S E R V I C E

Your Odoo is set up. Your books should look like it.

Most businesses that run Odoo are still doing their accounting around the system — not inside it. WAO BookSmart runs entirely within Odoo: every transaction processed natively, every report generated from live data, every month closed on time.

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H E A L T H C H E C K F A Q

Common questions.

Clear answers on how our standalone review operates—no strings, no surprises.

My books are a mess. Will you charge me extra to fix the backlog before you start?

We will assess the state of your Odoo accounting during onboarding. If there is significant remediation needed — historical errors, clearing account backlogs, or data integrity issues — we will scope and quote that work separately before we begin. You will know the full picture, and the cost, before you commit to anything. We have seen every variety of messy Odoo setup. We do not judge it.

Do you actually know Odoo, or will you be learning on my account?

WAO BookSmart is built exclusively for Odoo. Every bookkeeper on your account works only in Odoo — not across Xero, MYOB, and Odoo simultaneously. We support Odoo versions 16 and above, including versions 17, 18, and 19. We do not take on clients using other accounting platforms.

What happens to my Odoo access? Who has it and how is it controlled?

We work via a dedicated WAO service account — not admin access. We can see and process your accounting data. We cannot change system settings, install modules, or access areas outside the accounting module without your explicit approval. Access is reviewed quarterly and any unused accounts are revoked

We already have someone doing our bookkeeping. Why would we change?

You would change if your current bookkeeper does not work natively in Odoo, if month-end closes are consistently late, if you are uncertain whether the numbers are right, or if you have no second review of the work. If your current setup is working well, a Finance Health Check will confirm that — and we will tell you honestly if it does.

What if something goes wrong and I want to leave?

Cancel with 30 days written notice. We complete the current month's close, hand over all workpapers in a structured format, and remove our access from your Odoo. There are no exit fees, no data held hostage, and no hard feelings. We would rather you leave with clean books and a good experience than stay unhappily.

Will I have the same person working on my account each month?

You will have a dedicated senior bookkeeper assigned to your account. They will know your business, your chart of accounts, and your reporting preferences. In the event of leave or absence, a trained backup covers the close — the process is documented so the quality does not depend on one person being available.

What is BAS preparation, and do you lodge it as well?

WAO prepares your BAS — we calculate the GST liability, check the coding, and prepare the workpapers. Lodgement is handled by you or your registered BAS agent. We do not hold a BAS agent registration. If you need a BAS agent, we can refer you to one in our network.

How do I know what is in scope each month?

Your service agreement specifies your tier, your monthly scope, and the exact deliverables you receive. Any work outside that scope is quoted in writing and requires your approval before we start. We use the same rule internally as externally: no surprises.